Qld government dumps TAFE contracts, sends jobs to Philippines

HUNDREDS of TAFE IT contractors across Queensland including the Fraser Coast are about to be terminated, as some positions are outsourced to the Philippines.
About 200 subcontractors will have their positions with the education department axed following TAFE Queensland ‘s decision to appoint Fujitsu to provide ICT support services.
Approximately 90 roles are currently provided by Unisys. The company advises it will seek to redeploy employees elsewhere within Unisys Australia.

The other roles are believed to be held from other sectors within TAFE Qld.
Four IT workers contracted to TAFE Queensland come from the Fraser Coast, some of whom have been working at the TAFE for more than 10 years.

The new contracts have been signed with Fujitsu Australia, as the State Government puts in place plans to cut costs and offer new services to students.
TAFE Queensland CEO Jodi Schmidt said the TAFE and the IT industry had changed a lot in the last 20 years.
“For this reason, TAFE Queensland commenced a full tender process on October 2014 to test the market of available ICT services and support providers,” Ms Schmidt said.
“The outcome of that tender process has led to the appointment of Fujitsu Australia Limited, replacing our current provider of ICT support services, Unisys.”
Ms Schmidt said not all positions with Fujitsu would be outsourced.
“Fujitsu Australia Limited will provide ICT support and services to TAFE Queensland through a range of regionally based organisations and field staff based in Queensland,” she said.
“TAFE Queensland can access 24/7 ICT support through a call centre in the Philippines.”

http://m.gladstoneobserver.com.au/news/tafe-qld-axes-ict-contracts-new-roles-sent-philipp/3092347/

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2 Comments Add yours

  1. Roy Parfitt says:

    During my past experience when I’m forced to use an overseas call centres. They are difficult to under stand and they can never resolve an issue. Overseas call centres are useless.

    Like

  2. Nicole says:

    This is a govt dedicated to creating australian jobs…Not likely. So typical

    Like

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